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Management Training
Communication Skills Training
Management Training
We go under the hood of your management team to address the pain points covering the following topics but not limited to:
- Effective Management
- Coaching the Team
- Change Management
- Leadership Skills
- Motivating Strategies in Hard Times
- Conflict Resolution
- Competency based Interviewing
- Recruitment, Selection and Retention
- Staff Motivation and Morale
Sales Training
Communication Skills Training
Management Training
Analyzing existing sales technique and strategies to identify areas of improvement to boost productivity. The following areas are covered:
- Introduction to the Sales Life-cycle
- SWOT Analysis
- Identifying and Retaining your Customer
- Complaints Handling
- Customer Service Training
- Negotiation Strategies
- Opening to Closing the Sale
- Identifying USPs and Competitors
- Uncovering FABs (Features, Advantages and Benefits)
Communication Skills Training
Communication Skills Training
Communication Skills Training
Identifying communication styles and the target audience to ensure the message is delivered with laser precision accuracy. The following subjects are covered:
- Speaking in Public
- Assertiveness Skills
- Presentation Skills
- Telephone Skills and Manner
- Time Management
- Dealing with Difficult People
- Tactical Empathy
- Health and Wellbeing Strategies
- Stress Management